Shipping & Delivery

At Ailani Jewels, we strive to ensure your handcrafted pieces reach you as quickly and safely as possible. Below you will find detailed information regarding our shipping rates, delivery times, and the trusted carriers we use.

United Kingdom Deliveries

We offer reliable shipping across the UK using a network of trusted couriers to ensure your jewellery arrives securely.

• Standard Delivery: 3–7 working days.

• Carriers: Royal Mail, Evri, and DPD.

• Shipping Cost: £4.99

 

• Free Shipping: Available on all orders over £99.

International Shipping

All international orders are handled by FedEx to ensure the fastest and most secure global transit for your items.

Europe

• Standard Delivery: 5–10 working days.

• Shipping Cost: £8.00.

• Free Shipping: Available on all orders over £99.

USA & Canada

• Standard Delivery: 7–14 working days.

• Shipping Cost: £16.95.

• Free Shipping: Available on all orders over £99.

Important Information

Dispatch Times

We aim to process and dispatch all orders within 1–2 working days. Please note that during peak periods (such as holidays or sales), dispatch may take slightly longer.

Custom Duties & Taxes

For international orders (outside the UK), please be aware that your order may be subject to import duties and taxes once the shipment reaches your country. Ailani Jewels is not responsible for these charges; they must be paid by the recipient.

Unsuccessful Delivery

If a delivery is unsuccessful due to an incorrect address provided by the customer or multiple failed delivery attempts, the package may be returned to us. In such cases, additional shipping charges may apply to resend the item.

Need Help?

If you have any questions regarding your delivery or need assistance with a tracking number, please contact our customer care team at salesailanijewels@ailanijewels.com.